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FAQ - common reasons for -8 when starting Aerospike Graph service

Detail

What are some common reasons for error code -8 when starting Aerospike Graph service?

Answer

According to our documentation on error code -8, it is SERVER_NOT_AVAILABLE. Error code -8 could occur if

  1. your DNS is not able to resolve the host IP.
  2. you’re using TLS and no certificates are provided. Please see our documentation on TLS Setup for Graph for more details
  3. one of the namespaces in the cluster has hit stop-writes. Please note that this does not have to be the namespace you are trying to connect Aerospike Graph service to for you to get error code -8. In this case, resolving the stop-writes should prevent this error from occurring. Depending on which HWM you are hitting, you may need to increase memory-size, stop-writes-sys-memory-pct, or add more nodes to the cluster.

Notes

In earlier version of AGS, there was a bug with starting Aerospike Graph service with the Configuration file options. This could also return -8. If that occurs, please try running the docker run command and passing in all the configurations manually with -e.

Applies To Earliest Version

Current Version

Applies To Latest Version

Current Version
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